Privacy at a Glance

 

General information
 

The following notes provide a simple overview of what happens to your personal data when you visit this website and our shop. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., communication by email) can have security gaps. Complete protection of data from access by third parties is not possible.

 

Note on the responsible party
 

The responsible party for data processing on this website is:

 

Forum Baumpflege GmbH & CO. KG

Thomas Amtage

Allee der Kosmonauten 33 E

12681 Berlin

 

Phone: +49 (0)40-55260707

Email: augsburg@deutsche-baumpflegetage.de

 

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

 

 

Data collection on this website

 

Who is responsible for data collection on this website?

 

Data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the responsible party" in this privacy policy.

 

How do we collect your data?

 

On the one hand, your data are collected when you provide them to us. This may, for example, be data that you enter in a contact form or in the shop.

Other data are collected automatically or with your consent when you visit the website by our IT systems. These are mainly technical data (e.g., internet browser, operating system, or time of page access). These data are collected automatically as soon as you enter this website.

 

What do we use your data for?

 

Some of the data are collected to ensure error-free provision of the website. Other data may be used to process your order or, with your consent, to analyze your user behavior.

 

What rights do you have regarding your data?

 

You have the right at any time to receive information free of charge about the content, origin, duration of storage, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of these data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority and, where applicable, to obtain information about the existence of automated decision-making including profiling.
 You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

 

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. If you object, we will no longer process your affected personal data wherever possible, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

 

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

For this and for further questions on the subject of data protection, you can contact us at any time.

 

Storage period
 

Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons cease to apply.

 

Disclosure of data

 

Your personal data will not be transmitted to third parties for purposes other than those listed below.

 

We only disclose your personal data to third parties if:

 

you have given your express consent pursuant to Art. 6(1)(a) GDPR, the disclosure is necessary pursuant to Art. 6(1)(f) GDPR for the establishment, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data, in the event that a legal obligation exists for disclosure pursuant to Art. 6(1)(c) GDPR, as well as where this is legally permissible and pursuant to Art. 6(1)(b) GDPR is necessary for the processing of contractual relationships with you.

 

SSL or TLS encryption
 

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, these web pages use SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Data collection on this website - Cookies
 

Our websites use so-called "cookies". Cookies are small text files and do not cause any technical damage to your end device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your end device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your end device when you enter our websites (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you desire (functional cookies, e.g., for the shopping cart function) or to optimize the website (e.g., cookies for measuring the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies was requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR); the consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies from third-party companies or for analysis purposes are used, we will inform you about this separately within the framework of this privacy policy and, if necessary, request consent.

 

Cookie consent with Usercentrics

 

This website uses the cookie consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document these in a manner compliant with data protection. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Website: https://usercentrics.com/de/ (hereinafter "Usercentrics").

When you enter our website, the following personal data are transferred to Usercentrics:

Your consent(s) or the revocation of your consent(s)

Your IP address

Information about your browser

Information about your end device

Time of your visit to the website

Usercentrics also stores a cookie in your browser to be able to assign the consents granted or their revocation to you. The data collected in this way are stored until you ask us to delete them, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.

The use of Usercentrics is to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6(1)(c) GDPR.

 

Contract for data processing

 

We have concluded a data processing agreement with Usercentrics. This is a contract required by data protection law that ensures that Usercentrics processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

 

Server log files

 

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version

Operating system used

Referrer URL

Hostname of the accessing computer

Time of the server request

IP address

These data are not merged with other data sources.

The collection of these data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website— for this purpose, the server log files must be recorded.

 

Customer account

 

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.

 

Collection, processing, use of personal data for orders

 

When placing an order, we collect and use your personal data only insofar as this is necessary to fulfill and process your order and to handle your inquiries. The provision of the data is required for the conclusion of the contract. Failure to provide the data will result in no contract being concluded. The processing is based on Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners whom we need to process the contractual relationship, or service providers whom we use within the framework of commissioned processing. In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories: shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers, and drop-shipping dealers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

 

Duration of storage

 

After complete contract processing, the data will initially be stored for the duration of the warranty period, and thereafter taking into account statutory retention periods, in particular those under tax and commercial law, and then deleted after expiry of these periods, unless you have consented to further processing and use.

 

Inquiry by email, telephone or fax

 

If you contact us by email, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on these data without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, provided your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested.

The data you send to us via contact requests will remain with us until you ask us to delete them, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions— in particular statutory retention periods— remain unaffected.

 

Plugins and tools
 

YouTube WITH ENHANCED PRIVACY
 

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not store information about visitors to this website before they view the video. However, the transfer of data to YouTube partners is not necessarily excluded by the enhanced privacy mode. Thus, YouTube— regardless of whether you watch a video— establishes a connection to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to YouTube's servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube can store various cookies on your end device or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. These information are used, among other things, to collect video statistics, improve user-friendliness and prevent fraud attempts.

Further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; the consent can be revoked at any time.

Further information on data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

 

MATOMO (FORMERLY PIWIK)

This main website, not the shop pages, uses the open-source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before storage. The information generated by the cookie about the use of this website will not be passed on to third parties. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

 

Matomo cookies remain on your end device until you delete them.

 

GOOGLE ADWORDS AND GOOGLE CONVERSION TRACKING

This main website, not the shop pages, uses Google AdWords. AdWords is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

As part of Google AdWords, we use conversion tracking. If you click on an ad placed by Google, a cookie for conversion tracking will be set. Cookies are small text files that the internet browser places on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to that page.

 

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information collected with the help of the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can object to this use by deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

 

The storage of "conversion cookies" and the use of this tracking tool are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its web offering and its advertising.

 

More information about Google AdWords and Google conversion tracking can be found in Google's privacy policy: https://policies.1d5920f4b44b27a802bd77c4f0536f5a-gdprlock/privacy?hl=de.

 

You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

 

GOOGLE MAPS

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

 

The use of Google Maps is in the interest of an attractive presentation of our online offers and of easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

 

More information on the handling of user data can be found in Google's privacy policy: https://policies.1d5920f4b44b27a802bd77c4f0536f5a-gdprlock/privacy?hl=de.

 

Updates and changes to this privacy policy

 

This privacy policy is currently valid and is dated December 2021.

 

Due to the further development of our website and offers above or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed out at any time on this website.